Shipping policy

AS WE PACKAGE AND SHIP EVERY ORDER, WE QUALITY CHECK EVERY ITEM TO MAKE SURE EVERYTHING IS 100% UP TO OUR STANDARDS, ENSURING THAT YOU ARE RECEIVING THE BEST PRODUCT AVAILABLE. ONCE YOUR ITEM HAS BEEN PACKAGED AND SHIPPED WITH OUR MAIL CARRIER, IT IS NO LONGER IN OUR HANDS AND WE HAVE NO CONTROL OVER IT. THEREFORE, ATREVIDO BRAND IS NOT LIABLE OR RESPONSIBLE FOR LOST, STOLEN, DAMAGED, OR DELAYED PACKAGES.

PLEASE NOTE THAT IT IS THE BUYER’S RESPONSIBILITY TO ENSURE THAT THE ADDRESS PROVIDED AT THE TIME OF ORDERING IS 100% CORRECT. ATREVIDO BRAND IS NOT RESPONSIBLE FOR PACKAGES SENT TO AN INCORRECT LOCATION.

IF YOUR PACKAGE IS RETURNED DUE TO AN INCORRECT ADDRESS (RETURN TO SENDER/FAILED DELIVERY), OR REFUSED BY THE CUSTOMER AT THE TIME OF DELIVERY ATTEMPT, IT WILL RETURN TO OUR WAREHOUSE, AND THE BUYER WILL BE RESPONSIBLE FOR ANY ADDITIONAL CHARGES TO RESHIP THE PACKAGE.

IN THE CASE THAT YOUR ITEMS HAVE BEEN DAMAGED OR LOST, YOU WILL NEED TO REACH OUT TO THE CARRIER USED TO SHIP YOUR ORDER DIRECTLY TO FILE A CLAIM.

USPS: 1 (800) 275-8777